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Hiral
Shah
Senior Director of Product Management
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I am an experienced product leader with a demonstrated history of building and leading teams, developing strategy and driving product vision by building strong relationships across organization. I thrive in fast-paced environments where I can wear different hats and make significant contributions towards conceiving & launching new products as well as growing the business. My customer obsession, organizational skills, attention to detail, and willingness to tackle any necessary tasks have helped me establish a track record of "getting things done".
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15 April 2026 14:30 - 15:00
The end of the 'Copilot': Moving from assistant to autopilot
Every product today has a "Copilot," but most users are tired of being the pilot. They don't want to manage an AI; they want their problems solved. We are moving toward a world where the best UI is no UI at all. This talk dives into the psychology of "Invisible AI" and the design of Agentic Systems. We’ll explore real-world case studies of products that transitioned from "Chat-in-a-box" to "Automated Outcomes," and give product leaders a tactical toolkit for identifying "Agent-ready" features that drive true retention by doing the work for the user, not just with them.