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Sharoon
Srivastava
Principal Product Manager Lead
Microsoft
Sharoon Srivastava is a Principal Product Manager at Microsoft, where he leads Product Management for the Forward Deployed Engineering (FDE) team. As a founding PM on the team, he partners with strategic enterprise customers to solve mission-critical challenges using AI agents, translating cutting-edge technology into real-world impact. Sharoon specializes in building 0→1 products and has led multiple initiatives across the full product lifecycle — from discovery and strategy to execution and achieving product-market fit. Known for his strong ownership mindset and bias for action, he thrives in fast-moving, ambiguous environments that demand both strategic clarity and operational excellence. A passionate advocate for the product management craft, Sharoon actively mentors aspiring and early-career PMs and frequently speaks on product leadership in the age of AI. During his MBA at The University of Chicago Booth School of Business, he led the Product Management Club, supporting students through every stage of breaking into and growing within the PM profession. Sharoon combines deep product expertise, enterprise AI experience, and a strong commitment to community building — helping shape the next generation of product leaders while driving meaningful innovation at scale.
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15 April 2026 16:15 - 16:45
Fireside chat: The trust gap: Why high accuracy models still fail users
In the lab, 98% accuracy is an A+; in production, that 2% error rate is a customer churn engine. For product leaders, the goal isn't just "better models"—it's better safety nets. This session moves the needle from data science metrics to "Trust Engineering." We’ll explore how to design for the moments when the AI gets it wrong. Learn the art of "Graceful Failure"—designing UI that manages user expectations, provides clear "escape hatches," and uses transparency as a feature to turn a potential hallucination into a moment of brand-building honesty.