Kim is a C-level executive and product leader known for building high-performing teams and driving growth. As the founder of giffgaff, he was instrumental in scaling the company to over £500m in revenue, earning it numerous "Network of the Year" and "recommended provider" awards. Later, he doubled revenue at Checkatrade, improving brand metrics and the user experience for homeowners and tradespeople. With a background from ESADE Business School and PepsiCo, Kim has been recognized twice in MarketingWeek’s Top 50 CX professionals.