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Bala
Kasiviswanathan
Chief Product & Customer Experience Officer
Simpplr
Bala is Chief Product & Customer Experience Officer at Simpplr, where he leads the development of AI-powered solutions that enhance the employee experience. With over 20 years of experience scaling startups and enterprise products, Bala is known for building market-leading platforms, driving innovation, and fostering high-performing global teams.
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18 September 2025 12:00 - 12:30
Panel | When innovation isn’t enough: Why CPOs must be commercial thinkers
In this panel discussion, we’ll explore what happens when great product thinking meets sharp commercial instinct. As the CPO role expands, product leaders are increasingly expected to understand the levers that drive revenue, influence go-to-market strategy, and make decisions that impact the bottom line. This conversation will unpack how to balance product vision with business realities from owning metrics like expansion revenue and CAC to partnering more closely with sales, marketing, and finance.