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Bao Chau
Nguyen
Former Chief Product & Technology Officer
Proservice
Bao Chau is a seasoned product leader with deep experience at the intersection of technology, AI, and business transformation. Most recently, she served as Chief Product & Technology Officer at ProService, where she drove product strategy and innovation, embedding AI into operations to scale efficiency and growth. Prior to that, she was SVP of Product at Cision, where she led the transformation of PR Newswire and introduced its first generative AI capabilities. Over her career, Bao Chau has built and scaled high-performing product teams, guided organizations through digital transformation, and helped shape the way enterprises adopt AI in meaningful, practical ways.
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18 September 2025 16:30 - 17:00
Everyone wants AI — but should you?
Every product leader is under pressure to “do something with AI” - but few have clarity on what that really means. This keynote helps product executives move from reactive hype to purposeful strategy: knowing when AI adds real value, when it doesn’t, and how to lead the conversation even in uncharted territory. Key takeaways: → How to decide where AI truly fits in your product. → Proven patterns from teams building useful - not just flashy - AI features.