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Bao Chau
Nguyen
Chief Product & Technology Officer
Proservice Hawaii
Bao Chau is the Chief Product & Technology Officer at ProService, where she leads product strategy and technology innovation to drive business growth and operational excellence.
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18 September 2025 16:30 - 17:00
“Should we have AI in this?” : Building a real AI product strategy
Every team’s being asked about AI by execs, investors, customers. But most product orgs are still figuring out what “AI strategy” really means. This keynote breaks down how to move from reactive pressure to purposeful action: when AI adds real value, and how to lead the conversation when no one else really knows either. Key takeaways: → How to assess where AI fits into your product and where it doesn’t. → Strategic patterns from teams building useful, not flashy, AI-powered features.