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Ben
Schein
Director of Product Management
Clover
Ben is a hands-on product leader who thrives at the intersection of strategy, innovation, and team empowerment. Currently, he leads Product for Clover Hospitality, where he oversees the strategy and execution of Clover’s next-generation Point of Sale platform for up-market restaurants. Prior to Clover, Ben served as the Head of Digital Product at Shake Shack, where he led the digital transformation that doubled revenue to nearly $1B. His tenure saw the launch of delivery, in-store kiosks, and AI-driven customer experiences that redefined the brand’s digital footprint. Ben’s career began at Clorox, where he was the company’s first-ever digital Product Manager, eventually building their PM function from the ground up. A "pragmatic optimist" at heart, Ben is dedicated to data-driven experimentation and mentoring the next generation of product talent.
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26 March 2026 11:15 - 12:15
Panel: The search for Product-Market Fit 2.0: Finding demand in saturated categories
The era of easy growth through incremental features is over. For senior product leaders operating in mature, saturated markets, the challenge is not just competition—it's market inertia. This panel explores advanced frameworks for achieving Product-Market Fit 2.0: a radical pivot or expansion that unlocks entirely new demand. We will dissect how to: - Identify and combat the three forms of saturation: Market, Product, and PMF Degradation. - Move beyond standard user interviews to find unarticulated needs that generative AI and competitors haven't already addressed. - Design "disruptive wedges" that can crack open a mature category versus building complex, incremental features. - Define new growth metrics that measure the depth of value capture, not just the breadth of adoption.