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Ben
Schein
Director of Product Management
Clover
Ben is a hands-on product leader who thrives at the intersection of strategy, innovation, and team empowerment. Currently, he leads Product for Clover Hospitality, where he oversees the strategy and execution of Clover’s next-generation Point of Sale platform for up-market restaurants. Prior to Clover, Ben served as the Head of Digital Product at Shake Shack, where he led the digital transformation that doubled revenue to nearly $1B. His tenure saw the launch of delivery, in-store kiosks, and AI-driven customer experiences that redefined the brand’s digital footprint. Ben’s career began at Clorox, where he was the company’s first-ever digital Product Manager, eventually building their PM function from the ground up. A "pragmatic optimist" at heart, Ben is dedicated to data-driven experimentation and mentoring the next generation of product talent.
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19 March 2027 14:00 - 14:45
Panel | The Empire State of Mindset: The human skills that win in an AI Era
As AI takes on more of the doing, the skills that set product leaders apart are shifting. Judgment, influence, communication and trust matter more than ever, and they’re far harder to automate. Hear how leading product organizations are developing the human side of product leadership while their teams adopt AI across the lifecycle. Learn what’s changing, what’s working, and how to prepare your people for what’s next. In this session, you’ll learn how to: - Sharpen judgment and decision making when AI can generate the options for you. - Build influence and trust with executives, stakeholders and teams, even without direct authority. - Grow and mentor rising product leaders so their human skills keep pace with their technical ones.