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Emily
Golding
Senior Product Owner
Youtube
As an Advanced Certified Product Owner (A-CSPO) at YouTube, Emily Golding thrives on transforming complex challenges into innovative business tooling solutions that delight users. With a passion for building collaborative, high-trust scrum teams, Emily believes in fostering a shared understanding of the "why" behind the work, empowering teams to achieve extraordinary results together. Her background in education and higher education research, including a master's degree from Oxford University where she studied the role of mentorship on US college campuses, informs her approach to coaching and developing people in the workplace. This commitment to growth extends beyond her day job, as evidenced by her volunteer role as a grief group facilitator with hospice and her current enrolment in NYU's Certificate in Executive Coaching program. By integrating leadership development principles, personal growth learnings, empathy, and real-world experience, Emily brings a truly human-centered approach to product ownership at YouTube.
19 March 2025 09:45 - 10:15
AI-Integrated product development: Building sustainable competitive advantage
Artificial intelligence (AI) has long influenced modern life, extending beyond well-known applications like ChatGPT to essential roles in digital advertising, personalized recommendations, and autonomous vehicles. While the latest popularity of Generative AI is leading to superficial product enhancements, true competitive advantage arises from deeply embedding AI into products and core business functions. This topic examines the evolution of AI-powered products, drawing parallels with the smartphone revolution. Just as smartphones transitioned from novelty items to indispensable tools, AI integration will likely progress through phases: enhancing existing experiences, creating AI-first novelty products, and developing AI-integrated value-added solutions. Successful AI integration starts with substantial investment in talent, data infrastructure, and strategic vision. By focusing on deep AI integration, businesses can create sustainable competitive moats and enduring value, transforming industries and enhancing user experiences. Through case studies and historical insights, this topic provides a roadmap for leveraging AI to build innovative, impactful products and build sustainable business.