19 March 2026 14:15 - 14:45
Humans or AI? Trust & safety strategies for users, brands, and creators
In today's product landscape, trust is paramount. Users expect products to be not only functional and engaging, but also safe, ethical, and respectful. This session focuses on the practical strategies product teams can implement to build trust into their products, particularly as AI becomes more deeply embedded in user experiences.
We will move beyond reactive measures and explore how to embed trust and safety considerations into every stage of product development, from ideation and design to launch and iteration.