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Poonam
Lal
Product Lead
TikTok
Poonam is a product leader at TikTok, where she drives the strategic vision for Trust & Safety product go-to-market, impacting millions of users. With a career spanning Meta, Spotify, and high-growth startups, she has built and led teams at the intersection of product management and operations. A self-taught product leader, Poonam broke into tech by mastering a first-principles mindset and systems thinking. She empowers her team to challenge the status quo, blending data and creativity to build impactful experiences. Outside of work, Poonam enjoys running, comedy shows, traveling, and giving back to her community as an active member of the New York Junior League.
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19 March 2027 14:00 - 14:45
Panel | The Empire State of Mindset: The human skills that win in an AI Era
As AI takes on more of the doing, the skills that set product leaders apart are shifting. Judgment, influence, communication and trust matter more than ever, and they’re far harder to automate. Hear how leading product organizations are developing the human side of product leadership while their teams adopt AI across the lifecycle. Learn what’s changing, what’s working, and how to prepare your people for what’s next. In this session, you’ll learn how to: - Sharpen judgment and decision making when AI can generate the options for you. - Build influence and trust with executives, stakeholders and teams, even without direct authority. - Grow and mentor rising product leaders so their human skills keep pace with their technical ones.