Claes, a former fighter pilot, now leads as a product innovator in the SaaS industry. With a rich background encompassing roles in the Swedish Air Force, fintech, CRM, and marketing, he has dedicated the past six years to Voyado. There, he has played a crucial role in developing the Product Operations capability, steering the company from its startup phase to robust scalability. Claes thrives at the dynamic intersection of technology and business, applying Product Operations strategies to bolster the product organization. His insights and innovative approaches enhance decision-making processes, ultimately leading to the creation of superior products.