13 May 2025 11:30 - 12:00
Unlocking the power of smart filters: A Booking.com case study
Join Paola as she explores the transformative power of smart filters in revolutionizing the customer journey.
Through a compelling case study, Paola will delve into Booking.com's journey of implementing AI-powered smart filters that allow users to express their needs in natural language and instantly find the perfect match within a vast inventory.
Discover the challenges, the triumphs, and the lessons learned in leveraging cutting-edge technology to enhance product discovery, improve customer satisfaction, and drive business growth.