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Vanessa
Kirby
Product Operations & Director of UX Design
SeedLegals
Vanessa is a straight talking UX leader and who has morphed into leading Product Operations in a bid to make sure products get delivered and customers are kept in the limelight. With a knack for ensuring everyone in the organisation has the context, she unites teams for effective releases and GTM success. With a strong nomadic tendency she has led teams across the globe in retail, finance, legaltech and enterprise environments, including senior roles at Marks & Spencer, Argos, BT Financial Group and SeedLegals. On the side she is a trustee for the world's only WIndmill Museum housed within a Windmill which makes being in the Netherlands a special treat for her.
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28 May 2025 11:15 - 12:00
Panel | Embedding product ops: driving alignment across teams
Product Operations shouldn’t be a support function sitting on the sidelines, yet many teams still struggle to move from “helpful” to truly strategic. So how do you embed Product Ops deeply into the business without becoming process police or adding layers of bureaucracy? This candid panel brings together experienced Product Ops leaders to debate what actually works when integrating across product, engineering, design, and the wider business. Expect honest lessons, differing perspectives, and real-world examples of where Product Ops has accelerated impact and where it’s slowed teams down. You’ll leave with practical ideas to: • Position Product Ops as a strategic partner, not an admin function • Influence roadmaps and decision-making without owning everything • Drive alignment across teams without creating unnecessary process • Win executive buy-in and prove measurable impact • Balance standardisation with team autonomy as you scale • Avoid the common traps that make Product Ops feel like red tape