Agathe Merat is the Head of Product & Technology Operations at Awin, where she leads the operational functions that enable product, engineering and technology teams to deliver at scale. With a background spanning product operations, delivery leadership and Agile transformation, she specialises in building high-performing organisations through strong operating models, cross-functional collaboration and continuous improvement. Before joining Awin, Agathe held senior delivery leadership roles at Gumtree and worked across retail, digital agencies and enterprise technology, helping organisations optimise workflows, improve delivery predictability and scale Agile practices. Passionate about turning operational complexity into business impact, she brings a practical perspective on how product operations can accelerate innovation while keeping teams aligned around customer value.