04 December 2025 09:15 - 09:45
Upskilling the product org: How to accelerate product maturity without falling into the coaching trap.
How can Product Operations enable the upskilling of a product organisation without stepping into the role of a product leader in coaching and developing their team?
Through a candid case study from Ford Credit Europe's product-led transformation, this session explores navigating this challenge whilst scaling from 35 to 70+ product team members.
The talk will cover approaches to measuring and tracking product organisation maturity, using processes and tools to help accelerate learning, and lessons learnt about partnering with product leaders to support rather than replace their coaching efforts.
This session is for Product Ops professionals who are grappling with the tension between enabling growth and maintaining clear boundaries, particularly those who want to avoid the 'Product Ops is doing everything' trap.