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Nikki
Coppin
Head of Product Operations & Support
Aptitude Software
Nikki Coppin is Head of Product Operations & Support at Aptitude Software, where she has built the product operating model from the ground up, helping transform a legacy, services-led business into an AI-native SaaS organisation. With previous experience at Apple and 10x Banking, Nikki specialises in product operations, customer-centric operating models, and leveraging AI to accelerate product delivery while enabling teams to work more effectively.
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02 December 2026 15:30 - 16:15
Panel | AI-ready product organisations: Redesigning teams, workflows & ways of working
AI is changing more than the tools product teams use, it's reshaping organisational design, workflows and the skills required to succeed. Hear from senior product operations leaders as they discuss what AI-ready organisations look like in practice. You'll learn how to: - Redesign workflows to take advantage of AI. - Equip teams with the skills needed for AI-enabled product development. - Build operating models that remain adaptable as technology evolves.