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Syed
Ahsan
Head, Product Operations
Kraken Digital Asset Exchange
Syed is a commercial and operations leader with deep expertise across crypto, payments, and tech, managing £130M+ ARR P&Ls. Currently Head of Product Operations in the Consumer division at Kraken, co-owning a £100M+ ARR P&L in global crypto consumer products, accountable for driving go-to-market execution, commercial growth, and stakeholder management. Former Chief of Staff & Commercial Head (APAC) at a £4B+ payments firm, driving £30M+ in revenue impact
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03 December 2025 10:00 - 10:30
Panel | Lessons from building product ops from day one
In this panel, you’ll hear from leaders who’ve built product ops from scratch, the early trade-offs they made, the pushback they faced, and the moments that made it click. Sometimes that meant setting direction in a fast-moving org; other times, it meant building credibility in a company that didn’t yet realise it needed an ops function at all. Key takeaways: → How to find your highest-leverage starting point (and avoid spreading too thin). → Tactics for earning credibility across product, engineering, and exec teams. → What it really takes to build a function that lasts beyond the first few wins. They’ll share how they scoped their remit, picked their first battles, and proved value before the window closed.