Bobby
Schaeffer
Senior Product Operations Manager
athenahealth
Bobby Schaeffer is currently a Senior Product Operations Manager at athenahealth. Bobby started his career in non-profit healthcare before making the transition to healthcare technology. He has taken on various roles at athenahealth, ranging from revenue cycle management to his current role in Product Operations. Bobby received his B.A. in Healthcare Administration from Stonehill College and his M.B.A. from Boston College. He currently lives in Boston, MA and in his spare time enjoys snowboarding, hiking, traveling and spending time with his dog, Millie.
20 March 2025 13:30 - 14:30
Interactive roundtable discussions
In this session, you'll get a chance to connect with your fellow attendees in structured roundtable discussions. Identify your biggest current challenge, celebrate a recent win, join the conversation, and meet like-minded product ops managers who'll help you find meaningful solutions. Topics include: 1 - Diana Soler (Assent) discussing: "Continued challenges in getting product leaders to collaborate with product ops and practical advice and tactics to decrease tension in the room." 2 - Holly Holbrook (Nylas) discussing: "Integrating discovery work into the product operations lifecycle: Enhancing collaboration across departments and using that to prioritize your product ops work." 3 - Maheen Abassi (Uber) discussing: "How to nail a prod ops interview" 4 - Sam George (Pinterest) discussing: "Automating your operational workflows. How to approach making the flow of tasks, documents, and information, perform independently within the organization." 5 - Ali Motto (GrubHub) discussing: "The role of product operations in planning processes" 6 - Bobby Schaffer (athenahealth) discussing: "How to enhance alpha/beta testing"
21 March 2025 10:15 - 11:00
Panel: Harmony in collaboration - product ops as the connective tissue
Discover how product ops acts as the linchpin, seamlessly integrating various teams, and ensuring synergy across product development, marketing, sales, and beyond. Gain insights into successful collaborative frameworks, communication strategies, and best practices that elevate product ops to a central role in organizational harmony. Uncover the secrets of streamlined workflows, efficient cross-functional collaboration, and the transformative impact product ops can have on enhancing overall operational coherence.