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Jason
Alexander
Head of Product Operations
Chase
Jason Alexander has been with Chase since 2015 and is the Head of Product Operations for CCB driving the evolution in how we work across the 23,000 members of PXT. Prior to this role, he was the Head of Product for Connected Commerce, focused on driving new opportunities and new revenue streams that expand Chase's role in the commerce journey. While in Connected Commerce, he was also the Head of Product for the Travel business. He was previously the Head of Digital Channels and Platforms, where he had product responsibility for chase.com, the Chase Mobile app, Content Production, Accessibility, Aggregators, and product development for personalization. He also led the agile transformation for CCB. Jason's other experience includes American Express, Nokia, IDEO, Virgin Mobile USA, and Sapient.
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27 March 2026 12:00 - 12:30
Product operations at scale: How to structure for results and impact
Join Jason Alexander for a deep dive into how Product Operations can evolve from a tactical support function into a strategic driver of outcomes at scale. As organizations grow in complexity, so does the need for a Product Ops structure that enables alignment, efficiency, and measurable business impact. Jason will unpack practical frameworks for designing scalable teams, defining clear responsibilities, optimizing processes, and building operating rhythms that empower product managers to focus on meaningful work. Attendees will leave with actionable strategies to elevate Product Ops into a high-impact function that accelerates organizational performance.
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