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Joseph
Millares
Head of Product Operations
Fedex Dataworks
Joseph Millares is a product and strategy leader with experience launching products, entering new markets, and building cross-functional teams across fast-moving technology environments. Currently with FedEx Dataworks, he brings a broad perspective spanning fintech, logistics, on-demand delivery, marketplaces, and emerging technologies. Based in the Dallas–Fort Worth area, Joseph is passionate about the intersection of innovation and operational execution, with interests ranging from startups and remote work to VR and digital commerce. His background in strategic program and project management enables him to connect product vision with scalable execution, helping organizations navigate growth and transformation in evolving markets.
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26 March 2026 11:45 - 12:15
Product ops as the PM of the PDLC
Joseph has previously spoken about his journey as the first Product Ops hire at FedEx Dataworks at Product Ops Summits in San Francisco with keynotes covering the journey of establishing Product Ops as a function, growing a team, and the nuances of scaling Product Ops in a dynamic platform organization within the larger FedEx enterprise. For Product Ops Summit New York, we'll dive deeper into the concept of how Product Ops is nothing like a traditional PMO, or process improvement function. Exceptional product operations must include the ability to productize the Product Development Lifecycle. From this session, you'll gain insight into how to position Product Ops within your organization to be exponentially valuable as a strategic and tactical leader by truly building and owning the machine that enables Product team and their stakeholders to focus on what matters to them most...shipping product to customers.
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