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Joseph
Millares
Head of Product Operations
Fedex Dataworks
In his role as the Head of Product Operations, Joseph focuses primarily on launching products and new markets, strategic program/project management and build cross-functional teams.
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26 March 2026 11:15 - 11:45
Product ops as the PM of the PDLC
Joseph has previously spoken about his journey as the first Product Ops hire at FedEx Dataworks at Product Ops Summits in San Francisco with keynotes covering the journey of establishing Product Ops as a function, growing a team, and the nuances of scaling Product Ops in a dynamic platform organization within the larger FedEx enterprise. For Product Ops Summit New York, we'll dive deeper into the concept of how Product Ops is nothing like a traditional PMO, or process improvement function. Exceptional product operations must include the ability to productize the Product Development Lifecycle. From this session, you'll gain insight into how to position Product Ops within your organization to be exponentially valuable as a strategic and tactical leader by truly building and owning the machine that enables Product team and their stakeholders to focus on what matters to them most...shipping product to customers.
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