With over 12 years of experience in Program Management, Strategy, and Operations within the SaaS and marketplace industries, including leadership roles at Google (FAANG) and Etsy, Katie is dedicated to enabling businesses and people to perform at their best. A strategic program and operations leader, Katie excels at navigating organizational complexity to build systems and structures that empower teams and drive business success. Having partnered across Product, Engineering, Marketing, Customer Support, and Trust & Safety, she brings a holistic understanding of how to align diverse functions toward shared goals always guided by the principle of people over process. Katie specializes in developing strategies that deliver measurable results, engaging and influencing stakeholders at all levels (including the C-suite), operationalizing and scaling initiatives across the business, and maintaining a customer-first approach to drive meaningful, sustainable impact.