VP, Product Operations
D2L
Melissa Crouch is a senior executive leader with a strong track record of operating at the C-suite level to architect complex business transformations and drive operational maturity in high-velocity SaaS environments. She specializes in translating corporate vision into executable, enterprise-wide strategy and building the governance, operating models, and product operations infrastructure required to scale effectively. Melissa has led large-scale AI and Agile transformations, modernized R&D and product operations functions, implemented high-impact OKR frameworks, and driven meaningful cost optimization across organizations. Known for executive alignment and disciplined execution, she enables product and technology teams to operate with clarity, efficiency, and sustained business impact.