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Michael
Sands
Senior Director, Product Operations
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Michael is a strategic operations leader with a strong track record in driving product readiness and operational excellence. He thrives at the intersection of process, data and cross-functional collaboration, helping teams turn ideas into repeatable outcomes. With a background spanning product life-cycle management, process optimization and organizational alignment, Sands brings clarity and momentum to complex initiatives. He is passionate about building strong operational foundations that enable innovation at scale. Known for his focus on measurable results and cohesive team dynamics, Sands consistently delivers frameworks that support sustainable growth and product success.
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26 March 2026 12:15 - 13:15
Interactive roundtable sessions
Join an interactive roundtable designed for senior Product Ops leaders. This session provides a collaborative space to explore emerging trends, tackle leadership challenges, and share best practices in an increasingly data-driven and AI-enabled landscape. Attendees will exchange strategies, debate innovative approaches, and leave with actionable insights to strengthen their teams, influence cross-functional stakeholders, and drive organizational impact. Sessions: Work-life balance: managing the PM burnout backlog (Silvia Tower) Product Operations Tooling & Governance (Christina Denton) Designing a Scalable Product Operating Model (Michael Oualid) Standardize What Matters: Using data to design product processes that actually scale (Michael Sands) Operating AI for product intelligence: From data to decisions (Derya Tavozar)
27 March 2026 11:15 - 12:00
Panel: Product ops & customer-centricity: Turning feedback into action
Customer-centricity is a cornerstone of successful product operations. This panel examines how to operationalize feedback from customers, support teams, and sales into measurable product improvements. Panelists will share frameworks for building feedback loops that drive product impact and align cross-functional teams.
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