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Olivia
Lin
Director of Product Operations
Noom
Olivia Lin leads the Product Operations team at Noom. Noom is on a mission to help everyone, everywhere live healthier lives with our suite of wellness tools. Previously, Olivia built and led the Product Operations team at Sprout Social, a leading B2B social media management platform. She worked at WeightWatchers and a handful of NYC startups, driving processes, programs, and projects — but always keeping people at the heart of everything. As a human, Olivia is a native New Yorker who's lived in every borough except the Bronx (does two weeks in Staten Island count?). She's always on the lookout for spicy food and enjoys Orange Theory and hot vinyasa yoga.
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27 March 2026 14:00 - 14:30
Mission mpossible: Product operations KPIs
Product Operations is often the force multiplier behind great product teams, yet proving its impact can feel nearly impossible. In this talk, Olivia will share practical frameworks and real examples from startups and enterprise companies on how Product Ops teams can define, track, and communicate meaningful success metrics. We will look at how to turn invisible enablement into measurable outcomes - and why storytelling and narrative crafting matter just as much as the data itself. You will leave with concrete techniques to make your team’s impact visible, credible, and prioritized for leadership and the cross-functional groups you support.
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