Olivia Lin leads the product operations team at Sprout Social, an all-in-one platform helping organizations unlock the potential of social media. She serves as the connective tissue between their six focus areas, including product delivery, internal enablement, and Voice of the Customer. Previously, Olivia ran product operations at WeightWatchers, where she worked with product & tech leadership and scrum teams to help 4.5 million members build healthy habits worldwide. As a human, Olivia is a native New Yorker who's lived in every borough except the Bronx (does 2 weeks in Staten Island count?). She's always on the lookout for spicy food and the newest hot pot restaurant.