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Sarah
Mancini
Senior Product Operations Manager
Uber
Sarah is a seasoned product operations professional on Uber's Safety product team, delivering impactful initiatives to enhance user trust and security. Previously, Sarah worked on Uber’s Hailables growth area, where she led third-party integrations, and stepped into an interim Product Manager role to drive critical launches and initiatives. With a strong focus on developing globally scaled product launches, streamlining team efficiency, and managing complex workstreams with cross-functional global stakeholders, Sarah has successfully supported initiatives across all stages of the product lifecycle. Her career spans startups and global tech companies, combining deep operational expertise with a commitment to delivering results. Originally from Canada and a proud graduate of the John Molson School of Business, Sarah moved to New York City in 2022. Outside of work, she channels her energy into high-intensity workouts at Barry's Bootcamp, loves exploring new food spots in the city, and unwinds with video games—blending her passions for strategy and focus into all aspects of her life.
18 March 2025 14:45 - 15:15
Harnessing Soft Power for Influence and Impact
In a world where cross-functional collaboration is critical to scaling products globally, technical knowledge alone isn’t enough. Soft power and influence are the keys to driving alignment, inspiring teams, and rallying diverse stakeholders around a common goal. In this session, I’ll share how Product Ops professionals can leverage communication, empathy, and strategic thinking to scale launches effectively - whether it be at a startup or in a complex, matrixed organization. From managing ambiguity to creating momentum across teams, I’ll explore the critical soft skills needed to break silos, amplify your voice, and build trust across diverse teams. This discussion will leave you equipped with actionable strategies to not only lead - but inspire at scale.
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