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Jay
Mok
Director of Product Management
PayPal
With over 10 years of experience in product management, Jay is a fintech leader who drives growth and innovation for PayPal, the global leader in online payments. Jay manages a team of product managers responsible for expanding Braintree card processing capabilities, least cost routing, merchant cost optimization, payment reliability, and card network compliance.
16 September 2025 11:15 - 11:45
Crafting compelling narratives: Storytelling hacks for product leaders
In today's competitive market, the ability to effectively communicate your product's value is more crucial than ever. Storytelling is a powerful tool that can captivate audiences, inspire action, and drive product adoption. This keynote session will equip product leaders with practical storytelling hacks to elevate their communication skills and craft compelling narratives that resonate with customers and stakeholders.