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Chantal
Donaldson-Foyer
Head of Product Operations
Decathlon United
Chantal Donaldson-Foyer is Head of Product Operations at Decathlon Digital, where she leads the team enabling more than 400 product squads worldwide to deliver greater impact, stronger alignment, and more satisfying ways of working. She focuses on building the systems, practices, and operating models that help product organisations scale without losing clarity or customer focus. With over a decade in digital product management and transformation, Chantal has worked across government, gaming, and global retail. Her career spans improving access to sexual and reproductive health information across multiple countries, tackling corruption in public procurement through the UK Government Digital Service, transforming internal collaboration at Ubisoft, and now shaping product excellence at Decathlon. A passionate advocate for thoughtful product leadership, Chantal regularly speaks about navigating digital transformation, storytelling in the age of AI, and helping product managers thrive inside complex organisations. She’s driven by a simple goal: creating environments where teams can do their best work and deliver meaningful value at scale.
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29 May 2026 12:00 - 12:30
Leading from the middle: Scaling product ops through community
Product Operations rarely succeeds through top-down mandates alone. Real change happens when teams feel ownership. This session explores how a bottom-up, community-led approach can drive adoption, alignment, and lasting impact across the product organisation. Learn how to build internal champions, create shared rituals, and foster peer-led enablement that spreads best practices organically. Attendees will leave with practical strategies to influence without authority and scale Product Ops through trust, not process.