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Michael
Heinley
Senior Director of Product Management
Decathlon United
Michael is a EMEA-Based Senior Product Leader. He has 15+ years in Product Management and 8+ years in senior leadership roles leading, growing, and coaching teams at major B2C product-led organizations.
13 May 2025 13:15 - 13:45
The disappointment factory: How to make irrelevant products and waste customer’s time
We work in a craft where learning from failure is glorified, yet we constantly try and teach the craft through the lens of success. This session identifies many of the predictable markings of bad product creation, how to recognize them when they are happening, and how to heroically stop them. Success is a semi-rare and unique event, but failure is everywhere and much more valuable for learning. Walk away with very practical applications that you are highly like to witness between the conference and the weekend.