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Chris
Kiklas
GVP and General Manager
UKG
Chris is a visionary, goal-oriented Executive, author, and coach, celebrated as a bold leader for transformation. With extensive leadership experience spanning Service, Support, Marketing, Sales, and Project Management, Chris has a proven track record of success. He excels at building and leading strong teams to meet demanding goals and complete complex projects, demonstrating particular success in the turnaround of underperforming groups. Focused on operational excellence, Chris is committed to creating and evolving processes to improve overall operations. Known for identifying company problems and developing innovative solutions, he consistently promotes positive work environments with a focus on employee morale to increase productivity and growth. His excellent communication skills facilitate positive interaction with customers and employees at all levels of an organization.
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25 February 2025 12:30 - 13:00
Beyond the feature factory - building a true platform (not just a set of shared services)
The transition from a startup to a multi-product powerhouse demands more than just adding more engineers—it requires a fundamental shift to platform thinking. Most senior product leaders mistakenly view a platform as a collection of shared APIs or internal tools. That path leads directly to a costly "shared services swamp" that ultimately slows down every feature team. This session cuts through that noise to define what a true product platform must be: an internally-facing product designed specifically to boost the velocity, quality, and autonomy of the feature teams who rely on it. This isn't just a technical expense; it's a strategic investment that enables exponential growth, drastically cuts technical debt, and allows your organization to scale without proportionally scaling engineering head count.