24 February 2025 13:45 - 14:15
AI Teammates: Product Strategies for Autonomous Agent Adoption in PLG
As AI evolves beyond copilots and chatbots, a new product category is emerging: AI teammates, autonomous agents that can plan, execute, and own entire workflows across your product and business. From legal review to onboarding to revenue operations, these agents support entire job functions. But how do you build and scale these teammates within a product-led motion?
In this session, Keyuri Anand, AI Product Lead at Clio, unpacks the rise of AI teammates and shares a tactical framework for PMs looking to integrate autonomous agents into their product strategy. You’ll explore:
What defines an AI teammate vs. task bots or copilots
How to identify roles within your product that are ripe for full agentic ownership
Strategic design choices: autonomy boundaries, escalation, accountability
KPIs and telemetry: How to track adoption, reliability, and business impact
Trust, compliance, and governance as product features, not afterthoughts
Walk away with actionable strategies to integrate AI teammates into your PLG ecosystem in a way that accelerates user activation, retention, and product differentiation, without losing control or user trust.