11 February 2025 11:15 - 12:15
Panel: From first click to forever customer - The role of UX in product-led success
In today's competitive landscape, user experience (UX) has become a cornerstone of successful product-led growth. A well-designed UX can significantly impact customer acquisition, retention, and lifetime value. This panel will delve into the critical role of UX in driving product-led success, exploring how UX can influence the entire customer journey, from the initial click to long-term loyalty.