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Priyanka
Kalia
VP, Products
Unifocus
Priyanka is a product and revenue leader with more than 15 years of experience driving growth and transformation across SaaS, data, and subscription businesses, from venture and private equity backed companies to large global organizations. She oversaw a $300M subscription portfolio at Gartner, building the predictive and financial models that guided investment and flagged retention risk, and she has led platform innovation at ADP, ABC Fitness, and ServiceChannel. She is now at Unifocus, a Riverside Company portfolio company. Her work blends product strategy, P&L ownership, and hard analytics, and she regularly takes the numbers to operating committees and boards, so she knows exactly where data settles a decision and where it cannot.
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24 February 2027 14:30 - 15:00
Where human judgment still beats automation in the product lifecycle
AI is making it faster and easier to build products. But the ability to build more does not necessarily make it easier to decide what should be built. A product can be easier to deliver, solve real customer problems, and drive satisfaction, and still not be the right strategic bet. Another opportunity may take more investment and carry more execution risk, but have the potential to create greater strategic value, differentiation or commercial impact. When both paths are credible, how do you decide where to place the bet? This is where human judgment still matters. In this session, we’ll explore how product leaders interpret customer and market signals, weigh competing opportunities and make decisions when the data does not point to one obvious answer. Because as AI removes more of the friction from execution, the scarce advantage may no longer be the ability to build. It may be the judgment to know what is truly worth building.