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Nilesh
Khandelwal
Chief Product Officer
Rakuten Rewards
Nilesh Khandelwal is the Chief Product Officer at Rakuten Rewards, where he leads product vision and strategy for large-scale, consumer-facing platforms that drive engagement, loyalty, and growth. With a strong background in building and scaling digital products, he brings a data-driven, customer-first approach to product leadership.
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14 April 2026 15:45 - 16:30
Panel - Scaling from startup to scale-up: Product org & culture transformation
Scaling from an early-stage startup to a true scale-up demands far more than adding headcount it requires a deliberate transformation of the product organization, its operating model, and its culture. In this panel, seasoned product leaders share real-world lessons from navigating this shift, including how to evolve roles and responsibilities, introduce process without stifling innovation, and build a culture that can sustain growth. Panelists will discuss the inflection points where startups typically struggle, strategies for balancing agility with alignment, and the mindset changes required as teams mature. Attendees will gain a candid, multi-perspective view of what it really takes to scale product practices, strengthen cross-functional collaboration, and create an environment where teams and the business can grow with intention.