Anna is a strategic product leader dedicated to scaling organizations through clarity, automation, and deep customer insight. As the lead for Product Operations at Housecall Pro, she specializes in building the frameworks that make product development faster, smarter, and more intentionally customer-driven. A recognized expert in Voice of Customer (VOC) strategy, Anna focuses on closing the gap between raw user feedback and high-impact product action. By integrating AI into the insight-to-execution pipeline and applying rigorous systems thinking, she empowers teams to scale without losing their connection to the user. Anna is a champion for collaborative, empathetic leadership, ensuring that as organizations grow, they do so with purpose, efficiency, and measurable impact.