Toil is the silent killer of productivity in product teams. Manual reporting, intake backlogs, triage, and dependency tracking quietly drain focus and reinforce poor communication flows. This session explores how product ops can surface and eliminate toil, not just through smarter workflows and automation, but by rethinking how teams coordinate. We’ll discuss how AI can ease the burden and how product ops can help leaders recognize the need to evolve their expectations, shifting from firefighting toward enabling teams to move with clarity, speed, and impact. You’ll leave with practical ideas for reducing low-value work and reshaping how teams and leaders collaborate to unlock better outcomes.