Toil is the silent killer of productivity in product teams. Manual reporting, intake backlogs, triage, and dependency tracking quietly drain focus and reinforce poor communication flows. This session explores how product ops can surface and eliminate toil, not just through smarter workflows and automation, but by rethinking how teams coordinate. We’ll discuss how AI can ease the burden and how product ops can help leaders recognize the need to evolve their expectations, shifting from firefighting toward enabling teams to move with clarity, speed, and impact. You’ll leave with practical ideas for reducing low-value work and reshaping how teams and leaders collaborate to unlock better outcomes.

In this session, five unique discussions will take place concurrently, allowing you to find the table that addresses your most pressing challenges or opportunities as a product leader. Each table will be facilitated by an industry expert, providing an opportunity to engage in meaningful conversations, share insights, and network with fellow product leaders. Roundtable topics: → Operationalizing AI products: Turning experiments into scalable, everyday experiences (Mitesh Shah) → What makes a ‘good’ product ops team in different company stages? (Alfonso Amaya) → The tools we actually use: Comparing stacks, hacks, and workarounds. (Chris Butler) → Winning over product teams that don’t ‘get’ ops. (Raj Kakani)