Product ops people have the opportunity to make space for the most important part of the decision-making process: discourse. In this follow-up talk to "Deciding how to decide," Chris Butler will talk through his methods for creating great in-person and asynchronous discussions. With discourse, you will better understand the problem, create more options, refine those options to be clear, and set the final decision-making up for success.

Join this taster session with expert, Chris Butler, lead PM at Google, who'll cover all the important bits you need to know before you decide to get certified: ⭐️ An intro to PLA and Product Operations: Certified. 📚 Overview of the course format and sneak peeks into key modules. 📈 Why and how this course is pivotal for your professional development. 🔥 Q&A session to address any of your burning questions. ++ Plus new bonus content about product ops benchmarking: leveraging data and metrics to drive continuous improvement Whether you’re new to product operations or looking for a refresher in certain areas of the product ops discipline, the Product Operations: Masters is essential. This session will explore the importance of product operations benchmarking in driving continuous improvement and enhancing product performance. Chris will discuss the key metrics and KPIs that product operations teams should be tracking, as well as how to effectively benchmark against industry standards and competitors. Attendees will learn how to leverage data and analytics to identify areas for improvement and optimize their product operations strategies. With practical examples and actionable insights, you'll gain the tools you need to build a data-driven product operations function and drive better outcomes for their products and organizations.