Desmond Chan is a global product executive with more than 20 years of leadership experience across payments, fraud prevention, identity, and trust & safety platforms. Currently Director of Product Management, Payments at Upwork, he has previously led large-scale product organizations at GEICO, TikTok, and Zumigo, driving platform transformation and customer trust initiatives across fintech, insurance, ecommerce, and social platforms. Throughout his career, Desmond has built and scaled high-performing global product teams focused on payments infrastructure, billing platforms, fraud mitigation, identity verification, and user safety systems. At TikTok, he served as Senior Director and Global Head of Product for Trust & Safety, overseeing product strategy and moderation systems protecting billions of users across content, livestreaming, ecommerce, advertising, messaging, and search experiences.