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Jaclyn
Konzelmann
Director of Product Management
Google
Jaclyn Konzelmann is a product leader and AI innovator at Google Labs, where she leads the development of next-generation generative AI products and platforms shaping the future of how people create, build, and interact with technology. Currently Director of Product Management at Google Labs, she has played a key role in launching some of Google’s most significant AI developer and consumer initiatives, including the Gemini Developer API, Google AI Studio, and emerging AI-native products such as Pomelli, Opal, and Mixboard. With nearly 15 years of experience spanning generative AI, developer platforms, consumer products, and ecommerce, Jaclyn is known for building impactful 0-to-1 products that combine deep technical capability with intuitive user experience design. Her work has ranged from foundational AI tooling and APIs to AI-powered creative workflows and next-generation business-building tools designed to make entrepreneurship more accessible through generative AI. Prior to Google Labs, Jaclyn led product initiatives across Google Assistant and Weebly, overseeing areas including ecommerce, billing, customer experience, developer ecosystems, and AI-driven user experiences. Earlier in her career, she also co-founded a Y Combinator-backed startup and worked at Microsoft on the Outlook product suite, giving her a unique blend of startup and large-scale platform experience.
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22 September 2026 10:15 - 10:45
The product-obsessed organization: Creating a culture that puts customers first
In today's fast-paced market, a strong product culture is no longer a luxury, it's a necessity. This session will explore how to cultivate an environment where every team member, regardless of their role, is deeply invested in the product's success and the customer's experience. We'll delve into practical strategies for fostering a product-obsessed mindset throughout your organization. You'll learn how to: - Define and communicate a compelling product vision: Ensure everyone understands the "why" behind what they're building. - Embrace customer-centricity: Put the customer at the heart of every decision and encourage continuous feedback loops. - Empower cross-functional collaboration: Break down silos and foster shared ownership across design, engineering, marketing, and sales. - Champion experimentation and learning: Create a safe space for innovation, iteration, and learning from failures. - Measure what matters: Align metrics with product success and customer value, not just output. Join us to discover how empowering your team to be product-obsessed can lead to more innovative products, increased customer satisfaction, and sustainable business growth.