Fractional Chief Product Officer
Beyond the Build.ai
James devoted his entire career to maximizing the customer experience. While doing so, teams he’s led have dominated markets, implemented transformational strategies, strengthened customer relationships, and inspired cross-functional teams to deliver exciting product innovations.
James has a history of rapidly growing business for revolutionary startups, unicorn scale-ups, respected organizations, and multibillion-dollar juggernauts at breakneck speeds by optimizing the entire customer and user journey. Respected for demonstrating deep customer empathy while developing highly rated user-centric products, James is known for leveraging disruptive technologies and analytic-based knowledge of user behaviors/needs to spur tremendous growth.