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James
Colgan
Operating Partner
Cathay Innovation
James devoted his entire career to maximizing the customer experience. While doing so, teams he’s led have dominated markets, implemented transformational strategies, strengthened customer relationships, and inspired cross-functional teams to deliver exciting product innovations. James has a history of rapidly growing business for revolutionary startups, unicorn scale-ups, respected organizations, and multibillion-dollar juggernauts at breakneck speeds by optimizing the entire customer and user journey. Respected for demonstrating deep customer empathy while developing highly rated user-centric products, James is known for leveraging disruptive technologies and analytic-based knowledge of user behaviors/needs to spur tremendous growth.
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16 September 2025 14:30 - 15:15
Interactive roundtable discussions: Elevate your professional network
Join us for an exclusive opportunity to engage in interactive roundtable discussions. One of our expert speakers will lead each discussion giving you a chance to deep dive into your chosen topic with our star-studded lineup and your fellow attendees. Discover fresh insights, explore best practices, and forge valuable connections with peers who share your passion for driving innovation and growth. In these highly structured sessions, you'll have the chance to tackle your most pressing challenges head-on, celebrate recent successes, and engage in dynamic conversations with like-minded product leaders. Topics: Leading Product-Led Change: Managing Resistance and Driving Adoption Developing a Product-First Mindset: From Idea to Execution Empowering Women in Product: Overcoming Challenges and Building Success The Role of Product in Driving Business Strategy Building a Product-Led Culture: Best Practices for Creating a Growth Mindset Measuring the ROI of Generative AI
16 September 2025 16:45 - 17:15
PLG Is dead. Long live PLG: How AI is rewriting the rules of Product-Led Growth
The old playbook for Product-Led Growth is broken. A saturated market and rising user expectations mean that simply offering a great product and a free trial isn't enough to stand out anymore. This session declares the end of traditional PLG and introduces its successor: Product-Led Revenue (PLR). We'll explore how AI agents are moving beyond self-service to embed go-to-market functions directly into your product. You'll learn how to build an intelligent, predictive growth engine that autonomously identifies and closes deals, personalizes the user journey in real-time, and drives revenue instantly. This new approach shifts the ownership of revenue to product teams and redefines the role of sales, creating a more efficient and scalable model for the modern era.