Richa Sood is an AI product leader and operator with deep expertise building large-scale, human-centered AI systems across Meta, Shutterfly, McKinsey, and Deloitte. Currently a Product Management Lead for AI at Meta, she leads initiatives focused on personalized assistant experiences, multimodal AI applications, evaluations, and agentic systems serving more than one billion users globally. Over the course of her career, Richa has built and scaled both 0-to-1 AI products and large consumer growth platforms, combining strategic leadership with operational rigor across product, machine learning, personalization, and AI infrastructure. At Meta, her work spans post-training AI systems, multimodal technologies across text, image, video, and voice, recommendation systems, evaluations, and large-scale AI product experiences across Instagram, messaging, creators, and feed ecosystems. Prior to Meta, Richa served as Director of Intelligence Platform at Shutterfly, where she led AI-driven personalization and growth initiatives across the company’s $2B consumer business. Her work included launching large-scale recommendation and personalization platforms, scaling native app growth, and modernizing ecommerce and content infrastructure following the Snapfish merger.