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Sahil
Sabharwal
Vice President of Enterprise Data Platforms
American Express
Sahil Sabharwal is a visionary product and data leader at American Express, driving innovation at the intersection of AI, cloud, and digital transformation. Over nearly two decades, he has led global teams to scale enterprise data platforms, democratize analytics, and redefine premium customer experiences through automation, personalization, and AI-powered insights. Currently, Sahil serves as Vice President of Enterprise Data Platforms at American Express, where he leads a global team of 40+ colleagues, including product managers and technologists. He oversees the company’s big data public cloud strategy, enterprise-scale BI platforms, and data marketplace initiatives—empowering more than users with governed, real-time insights that drive innovation, efficiency, and customer-centric growth.
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16 September 2025 09:45 - 10:15
Building enterprise data products: A product leaders guide to infrastructure that scales
Product leadership has evolved beyond customer-facing features to include the infrastructure products that power entire enterprises. These internal products determine whether organizations can scale, innovate, and compete effectively in data-driven markets. In this session, Sahil will explore the importance of developing technical infrastructure products that fuel autonomous quality management, real-time decision making, and predictive analytics. With her experience leading the development of Qalibrate—Amex's patented AI-powered data quality suite—she'll explore how to position data infrastructure as a product differentiator, navigate the build-vs-buy dilemma, and create self-service capabilities that empower teams while maintaining governance. He will also discuss common pitfalls when productizing internal tools and share a framework for prioritizing infrastructure investments that directly impact customer experience and business outcomes, including how to scale from monitoring select critical elements to comprehensive enterprise-wide data governance, build scalable products for structured and unstructured data, and create infrastructure that accelerates innovation across all business units.