Sushmitha Nannuru is a Principal Product Lead at Microsoft, where she leads platform and infrastructure initiatives powering Microsoft 365 Copilot, enterprise search, and agentic AI experiences. With deep expertise across AI systems, retrieval and grounding architecture, cloud platforms, and enterprise-scale product development, she focuses on turning complex infrastructure investments into scalable customer-facing AI products used by millions globally. Prior to Microsoft, Sushmitha led platform product initiatives at Amazon Web Services, including data protection and commerce infrastructure, and also worked with Apple during her MBA at Stanford Graduate School of Business. Across more than 14 years in product and engineering leadership, she has specialized in building large-scale, customer-centric platforms that balance technical complexity, usability, and measurable business outcomes. Passionate about the future of AI-enabled productivity and enterprise systems, Sushmitha brings a practitioner’s perspective on operationalising AI products at scale — from retrieval quality and enterprise data systems to platform strategy, experimentation, and AI adoption inside large organizations.