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Prakruti
Hindia
Senior Principle Product Manager
Zendesk
Prakruti leads a product team at Zendesk as a Senior Principle Product Manager. Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers.
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30 October 2025 11:15 - 12:15
Panel: Product-led vs. Sales-led growth: Striking the right balance
The product-led revolution is upon us, but does it spell the end of the salesperson? This panel dives deep into the merits of both product-led and sales-led growth strategies. We'll explore how to leverage the strengths of each approach to build a frictionless user journey that converts, while fostering long-term customer relationships. Join the discussion and discover how to strike the perfect balance for your business.
30 October 2025 13:45 - 14:30
Interactive roundtable discussions
Join us for an exclusive opportunity to engage in interactive roundtable discussions. One of our expert speakers will lead each discussion giving you a chance to deep dive into your chosen topic with our star-studded lineup and your fellow attendees. Discover fresh insights, explore best practices, and forge valuable connections with peers who share your passion for driving innovation and growth. In these highly structured sessions, you'll have the chance to tackle your most pressing challenges head-on, celebrate recent successes, and engage in dynamic conversations with like-minded product leaders. Discussion topics include: - Career progression in PLG - Product analytics tools - Finding product market & more