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Abhi
Roy
Director of Product Management
HRS Group
Abhi is a product leader with over 15 years of experience building and scaling B2B SaaS, mobile, and consumer technology products. He has a strong track record of driving growth, including scaling two startups from zero to over $1M in revenue, delivering 40%+ year-over-year growth across B2B SaaS products, and leading global product launches from concept to scale. Currently serving as Director of Product Management at HRS Group, Abhi leads the company's Insurtech product strategy and execution, focused on accelerating growth and driving significant business value. He is passionate about combining customer insight, data-driven decision-making, and agile product development to build products that solve meaningful problems and create lasting impact.
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28 October 2026 13:30 - 14:15
Panel | Closing the feedback loop: From user signal to roadmap decision
Most product teams collect feedback. Far fewer turn it into a roadmap decision without losing the signal along the way, whether it gets buried in a backlog, diluted by the loudest stakeholder, or misread because the data was never validated against real user behavior. This panel brings together product leaders to talk through how they actually close that loop. Panelists will discuss: - How to separate genuine signal from noise across support tickets, sales calls, NPS, and usage data - How to decide which feedback earns a place on the roadmap versus a polite no - How to keep that decision-making process fast enough to matter without skipping the rigor that makes it trustworthy - Concrete examples of feedback that changed a roadmap, and just as importantly, feedback that didn't and why