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Arjun
Nidigallu
Head of Product
Volkswagen
Arjun is an accomplished automotive professional with a strong background in strategic product planning, having worked with iconic manufacturers including Mercedes-Benz and Honda. He currently heads the Product division at Volkswagen Passenger Vehicles Australia, where his team is responsible for planning and delivering a market-aligned, customer-focused vehicle portfolio. Arjun brings a commercially grounded and customer-informed approach to product management, underpinned by a deep understanding of market dynamics and consumer needs.
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29 October 2025 14:45 - 15:15
Beyond features: How customer experience defines product-market fit
Product-market fit isn't just about building the right features - it's about delivering the right experience. This session dives into how leading product teams go beyond checklists to create intuitive, seamless, and emotionally resonant customer journeys that drive adoption, retention, and advocacy. Learn how to redefine product-market fit through the lens of customer experience, with frameworks and examples that show how to translate user insight into lasting value.