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Charles
Hartson
Vice President, Product Management
ResMed
Charles is Vice President, Consumer Product at Resmed, where he leads the global strategy and direction of its consumer product portfolio, spanning connected medical devices, digital health experiences, and services. His focus is on shaping the future of sleep and respiratory health, moving beyond individual products towards connected, intelligent experiences that make healthcare more accessible, personalised, and effective. He leads global Product Management and Product Marketing teams across hardware and software, bringing together technology, innovation, and commercial expertise to deliver meaningful health outcomes at scale. Prior to this role, Charles was Head of Product for Resmed's Asia and Latin America markets. He previously held senior leadership roles in Research & Development, leading global teams responsible for the innovation, development and lifecycle from early discovery through to commercialisation.
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27 October 2026 11:15 - 11:45
Halfway Through the Change: What we’re learning moving to a product-led operating model
Changing how a global health tech company builds products takes more than a new org chart. Resmed is partway through a shift to a new product operating model, and the early lessons are coming in fast. In this keynote, Charles shares what has changed in how teams are structured, how decisions get made, and how product managers now work with engineering, clinical and commercial teams. You’ll hear what has worked, what hasn’t, and what he would do differently. You’ll leave with practical takeaways for leading your own operating model change, whether you’re starting out or halfway through.