Sign In
Register

Request to partner

Register

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Ethan
Hodson
Head of Product
News Corp Australia
Ethan is a digital product leader with experience driving product strategy, customer experience, and innovation across leading media and sports organisations. He has a strong track record of building digital experiences that grow engagement, retention, and revenue by bringing together product, technology, data, design, and commercial teams. As Head of Product, Free News & Lifestyle at News Corp Australia, Ethan leads product vision and execution across a portfolio of major brands, including news.com.au, Kidspot, Escape, and Body+Soul. Previously, he led product initiatives at the National Rugby League, delivering innovative digital solutions and technology experiences across Australia’s sporting landscape. Passionate about emerging technologies and customer-focused innovation, Ethan brings a creative and strategic approach to building impactful digital products.
Button
28 October 2026 13:30 - 14:15
Panel | Closing the feedback loop: From user signal to roadmap decision
Most product teams collect feedback. Far fewer turn it into a roadmap decision without losing the signal along the way, whether it gets buried in a backlog, diluted by the loudest stakeholder, or misread because the data was never validated against real user behavior. This panel brings together product leaders to talk through how they actually close that loop. Panelists will discuss: - How to separate genuine signal from noise across support tickets, sales calls, NPS, and usage data - How to decide which feedback earns a place on the roadmap versus a polite no - How to keep that decision-making process fast enough to matter without skipping the rigor that makes it trustworthy - Concrete examples of feedback that changed a roadmap, and just as importantly, feedback that didn't and why