Jessica is a full-stack product designer with 8 years of experience delivering end-to-end product solutions across financial services, travel, and SaaS industries. She has led the design of everything from zero-to-one spend management products at Airwallex, to a redesigned customer onboarding experience at SiteMinder, and a payment API portal for developers at HSBC. At Dovetail, Jessica leads product strategy and end-to-end design for Channels, driving conversion, adoption, and time-to-insight while helping product and Voice of Customer teams understand their customers and achieve Product-Market Fit. She is passionate about solving complex problems and creating products that deliver meaningful impact.