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Lyn
Tan
Ex Chief Product Officer
Cashrewards
Lyn is a seasoned product executive with over 18 years of experience working with large enterprises, scale-ups, and startups. Formerly the Chief Product Officer at Cashrewards, sticky.io, and FigLeaf, Lyn is currently consulting at Kmart. She has successfully launched products and platforms for global markets, skilled in developing and implementing product strategies that drive growth and innovation. She is passionate about building high-performing teams that deliver results through outcome-driven roadmaps and cross-functional collaboration. A strong advocate for coaching and mentoring, Lyn thrives on developing the next generation of leaders.
05 November 2025 14:45 - 15:15
The trust factor: Gauging product success through trustworthiness
In this presentation, we delve into the critical role of trustworthiness as a metric for measuring product success. We explore how establishing and maintaining trust with customers can significantly impact a product's performance, reputation, and long-term viability. Through real-world examples and practical insights, we will uncover strategies for cultivating trust and leveraging it as a powerful indicator of product success. Join us as we navigate the landscape of trust in the realm of product development and discover the keys to building lasting customer relationships.