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Akhilesh
Kumar
CPTO
Maropost
Akhilesh (Akki) Kumar is the Chief Product & Technology Officer at Maropost, where he leads Product, Engineering, AI, Data, and Platform Strategy across a global commerce, marketing, merchandising, and customer service technology portfolio. With more than 20 years of experience building and scaling technology businesses, Akki has held leadership roles across startups, scale-ups, and enterprise software organizations. As a founder, product executive, and technology leader, he has launched and grown products across ecommerce, SaaS, fintech, AI, and marketplace platforms, helping organizations accelerate growth through innovation, customer-centricity, and operational excellence. Today, Akki is focused on the intersection of artificial intelligence, product innovation, and digital commerce. He is leading the transformation of Maropost's platform through AI-powered copilots, autonomous agents, intelligent automation, and next-generation commerce experiences designed to help businesses operate more efficiently and deliver better customer outcomes. A passionate advocate for modern product and technology leadership, Akki frequently speaks on AI transformation, product strategy, organizational design, digital innovation, and the future of commerce. He is particularly interested in how leaders can build AI-native organizations that empower teams to move faster, make better decisions, and create sustainable competitive advantage.
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12 November 2026 09:45 - 10:15
Rewiring commerce for the AI era
AI is redefining how products are built, bought, and grown. Customer expectations are rising, buying journeys are becoming increasingly product-led, and the traditional boundaries between product, engineering, and go-to-market teams are disappearing. The organizations pulling ahead aren't just adopting AI—they're rethinking how they deliver value. Join this session to discover how leading product organizations are using AI to accelerate growth, shorten time to value, and create seamless customer experiences in an increasingly competitive market. In this session, you'll learn how to: - Build AI-powered product experiences that drive adoption, retention, and growth. - Adapt your product organization to meet changing customer expectations and buying behaviors. - Bring product, engineering, and go-to-market teams together to deliver faster business results.