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Caroline
D'Elly
Senior Product Manager
Mistplay
Caroline Delly works at Mistplay in Montreal, where she focuses on the early moments of the user journey: onboarding, activation, and growth across international markets. She began in lifecycle marketing and LiveOps, building a global seasonal events calendar that reached two million players and expanding campaigns into Japan, Korea, Germany, and France. She also led the migration of all live campaigns from Leanplum to Braze. That blend of marketing and product thinking now drives her experimentation work, helping teams turn first interactions into lasting engagement.
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12 November 2026 09:45 - 10:15
Building products that users come back to
Acquisition is easy. Retention is everything. The real challenge in product today isn’t getting users in—, it’s building experiences, systems, and operating models that make them stay, return, and grow with your product over time. In an AI-accelerated world where features can be shipped faster than ever, the differentiator shifts to product discipline: understanding real user value, removing friction, and designing for sustained engagement—not one-time usage spikes. In this session, you will learn: - How to identify what actually drives long-term user retention (vs. short-term engagement) - Why faster shipping doesn’t automatically create better product outcomes - How leading teams design product systems that keep users coming back consistently