Successful product teams need to be experienced in product discovery, building the right thing, and product delivery, building the thing right. They need to apply many different tactics and techniques in the course of product development, but there is no one right approach. The Product Thinking Playbook is a collection of tactics, techniques, and milestones, which can be used by product teams at any step of their journey to building great products. In this workshop we will introduce the modern approach to product development using the Product Thinking Playbook and give participants practical guidance on how to use the Playbook to shape approaches to problems.

Successful product teams are those that can seamlessly navigate the complexity of both product discovery and product delivery. But achieving this balance requires adaptability, a mindset that prioritizes customer value, and a toolkit of tactics to address diverse challenges throughout the product development lifecycle. That's where the Thoughtworks Product Thinking Playbook comes into play. This playbook is a flexible collection of best practices that empower teams to make informed decisions and craft products that resonate with users. In this talk, we will introduce you to the foundational principles of product thinking—a customer-centric mindset that continuously explores and solves problems while considering the holistic experience. We'll also dive into how the Product Thinking Playbook helps shape our approach when working with clients, guiding them to deliver products that truly fulfill their promise through every user interaction.