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Raj
Kesiraju
Head of Product
TC Transcontinental
Raj Kesiraju is Head of Product at TC Transcontinental, where he leads product strategy for AI-native retail technology platforms serving Canada's largest retailers. With over 15 years of experience across retail tech, martech, enterprise SaaS, and AI-powered products, he has held product leadership roles at Gartner, First Advantage, Altisource, and Cisco. He specialises in AI product strategy, agentic commerce, and building intelligent platforms that transform customer experiences and business outcomes.
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12 November 2026 13:45 - 14:15
Every AI feature has a price tag. Every retail decision has a margin
AI is forcing retail teams to rethink what “good” looks like. Features don’t matter unless they move margin. Engagement doesn’t matter unless it drives measurable return. In this session, we explore how leading retail platforms are shifting from activity metrics to financial truth. In this session, you will learn: - How to tie AI features directly to revenue, margin, and promotional ROI - Why most product metrics break in modern retail—and what replaces them - How to balance consumer value with partner profitability in real time